Legal

Privacy Policy

Last updated: January 2025

At Anchored Harbor, we understand the deeply personal nature of grief and loss. We are committed to protecting your privacy and handling your data with the utmost care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

When you create an account, we collect your name, email address, phone number (optional), and location information. You may also provide additional profile information voluntarily.

Tribute and Memorial Content

When you create tributes, we collect the information you provide including names, dates, biographies, photos, videos, and condolence messages. You control the privacy settings for each tribute.

Community Interactions

We collect posts, comments, and other content you share in our community forums. This information is visible to other community members according to your privacy settings.

Usage Information

We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on the platform. This helps us improve our services.

How We Use Your Information

  • •To provide, maintain, and improve our services
  • •To create and manage your memorial tributes
  • •To enable community features and connections
  • •To send you notifications about tribute activity and community updates
  • •To respond to your requests and provide customer support
  • •To detect, prevent, and address technical issues or fraud
  • •To comply with legal obligations

Data Security

We implement industry-standard security measures to protect your personal information:

  • ✓Encryption of data in transit and at rest
  • ✓Regular security audits and updates
  • ✓Secure authentication and access controls
  • ✓Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • •With your consent: When you explicitly agree to share information with third parties
  • •Service providers: With trusted partners who help us operate our platform (e.g., hosting, email services)
  • •Legal requirements: When required by law or to protect our rights and safety
  • •Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights and Choices

  • •Access and Update: You can access and update your personal information through your account settings
  • •Delete Content: You can delete tributes, posts, and other content you've created
  • •Privacy Controls: Control who can see your tributes and profile information
  • •Notification Preferences: Manage your email and notification settings
  • •Account Deletion: Request deletion of your account by contacting our support team
  • •Data Portability: Request a copy of your data in a portable format

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@anchoredharbor.com

Mail: Anchored Harbor Privacy Team, 6400 S. Fiddlers Green #250 #1071, Greenwood Village, CO 80111